Abstract:
Trade union play great role in safeguarding employees from any form of discrimination or harassment in organizations. Employees need to work in good environment. Many researches have been done in this area but there is limited research in developing countries specifically in Botswana. Therefore, to fill this gap, this study will find out the role played by trade unions in solving labour related disputes, with specific reference
to working conditions, salaries and ‘fair treatment’. In addition, the study will also focus on how members perceive their work and non-work experiences and belief with their trade unions and weather the unions performed their duties in line with their expectations. The study used cross-sectional survey. The data was collected by the questionnaire. The major finding demonstrated that economic factors like changes in government policies are taken into consideration in the operations of the union. In addition, the unions also
stick to their traditional view that was founded. Thus, working for the interest of its members rather than of the society it operates in, otherwise it would not serving according to the expectations of their members and this may results in decline in membership as it happened within some African countries.
